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What is the eligibility criteria?

For the individuals and families fund, you will need to be or have the following:

• You live in England, Scotland or Wales
• You must be seeking a grant to clear an outstanding debt on a current or open gas, electricity or dual fuel energy account in your name or be a member of that household. The energy account must relate to your main residence
• You have electric and/or gas debt between £250 – £750
• You do not have savings above £1,000

You do need to be a British Gas customer to apply for the fund. The application window for a separate fund for non-British Gas customers has now closed.